Review Method

Latte Quality – ranging from Bad (should send it back – the coffee being somewhat akin to International Rust Roast), Passable, Good, Excellent, Lattastic!

Cost – for a regular sized Cafe Latte

Coffee Supplier – where do their beans come from?

Fairtrade – Is their coffee Fairtrade – Yes or No?  Is there a Fair Trade option available?

Customer Service – (all reviews as of August 9th 2011)

  •  – would have been less painful and awkward to make it myself;
  •   – acknowledged my presence and value as a carbon based entity – but not much more;
  •  – average – pretty much what you would expect – you go away neither blown away by the experience, nor complaining about it;
  •   – memorable – you talk about this place – this is how everyone should be, but few are – they may have even asked your name…;
  •   –  freaking awesome – I’m going to nominate them for Australian of the Year – I would keep coming back, even if they switched to International Rust and an ern (not really, but you get the drift) – if it weren’t for their calling into the coffee industry, they should be teaching customer service….

Venue Suitable for:

  • Quiet Chat (enough space between tables for good confidentiality, ambient noise at good levels)
  • Deep and Meaningful (good overall ambiance of the shop, comfortable seating, good noise levels)
  • Study and Reflection (good coffee, reasonable prices, large enough workspace, free internet, music that does not require you to break into song)

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