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The Organic Market and Café – Stirling, SA

5 Druids Avenue, Stirling, SA, 5251

This is a follow up review to one of the very first I completed back in June 2009, as I had the opportunity and the desire to visit The Organic Market and Cafe on August 5th, because they were one of only four cafes in South Australia to signup to the CaféSmart promotion.

The Organic Market and Café is still a very comfortable, very trendy little Cafe – attached to an Organic Market nestled in a side street, off the main tree lined street of the picturesque and pricey, Stirling.  Parking is still a problem, but that is typical of Stirling at most times of the year. A good thing to do is park up near the steam engine playground, and enjoy the short walk to the Café.

As you do the rounds of the food/coffee review websites, this place seems to get many comments which align with my experience – in that, customer service is not a priority.  After ordering my coffee, I was ignored – do I stand and wait? do I sit down and wait ? – they didn’t ask for a name, so I assumed to should hang around close to the front – because we are all crammed in tight, I was required to move to my left by an assertively sighing waitress whose flow towards the counter was interrupted by annoying customers just wanting to be served. Seriously folks – if you want to see how good customer service is done – visit The Two Bees in Victor Harbor, The Coffee Barun in Sefton Park, or La Terre in Willunga….

Latte Quality – Good – good temperature, good flavour and $1 of my cost went to a good cause.

Cost – $3.50 for a regular (pretty small) take away coffee – in one of the BIO Cups (fully compostable)

Coffee Supplier – Even after two years they still do not promote whose coffee they sell – so, while waiting I ask the barista who then dived under the table and came up with a bag of Vittoria Nero Blend – which is their standard coffee (not organic in any way, shape or form – it is standard ‘food service blend’ by Vittoria – however, they also have an organic bean which you must ask for – however this doesn’t happen very often I was told, and she didn’t know where the beans came from – although the bag and the hand writing on it look suspiciously like it came from ‘The Coffee Barun….

Fair Trade – No – Vittoria do not do a Fairtrade blend, although you can purchase a Rainforest Alliance Ground Coffee from supermarkets (although why, know one knows….)

Customer Service –   – acknowledged my presence and value as a carbon based entity – but not much more;

Special Notes – Their standard coffee is NOT organic – which seems to fly in the face of their name, and beliefs from their website – when you order a coffee, make sure you explicitly ask for their organic blend coffee – however, it may cost you a few cents more (not sure, but I do wonder….)

Venue Suitable for:

  • Quiet Chat – No – a very busy place, with people coming and going regularly.
  • Deep and Meaningful – probably a good place for it – enough background noise to allow for safety in conversation topic, but quiet enough so you don’t have to keep repeating yourself.
  • Study and Reflection – being a really busy place, and with there sometimes being a wait on tables – it is probably not the best place for that.
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