Do you buy coffee beans online?
I live in rural South Australia (about 90 minutes from Adelaide) and so due to the infrequency of my trips up to the ‘big smoke’ I have, for the last three years or so, purchased the vast majority of my coffee beans from online suppliers. I have, at one time or another, purchased beans from all those listed on the left of this post – under the heading “NEED BEANS?”
On Saturday, I went to the website of my current favourite beans supplier [who, while having beans at the upper end of the price scale, had reasonable postage charges – and the quality was consistently excellent] only to discover that their online shop was closed for renovations, and if I wanted beans to come back Monday. So I did, and then discovered that they had changed the log in – whereas before you had a username and password, now you needed an email address and password – and the combination that I used – the one that was registered to my username – failed so many times, that I had to create a new user account. And then, after selecting their Superior product – I went to the checkout to discover that the postage on my order would be $14.65 – and I thought “Hold the Phone” – so digging out a previous order (from last month) I discovered that as of their new shopping system, they had increased the postage charges by 49.4%. I nearly fell off my chair. Had I been drinking a latte, I would very nearly have spat it all over the screen – I say very nearly, because their beans are that good – I wouldn’t want to waste them – particularly now I know that the 200g or so that I have left, will be the last I see of them. I thought to myself “there must be a reason for this” so I went to Australia Post – and low and behold – they have instituted a price increase across the board from April 2nd – that had to be the reason, right? Wrong. I did the maths, and their price increase is only a paltry 3.79% on packages over 500g going interstate….so what gives?
I am on a fairly tight fixed income and a 49.4% hike on postage, prices these beans out of my market – which really sucks, because I really like them. And with prices going up on fuel, it makes the regular trips over the hill less likely – so it returns me to my original question. Do you buy coffee beans online? If so, where do you recommend – and are their prices and quality reasonable?